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Refund Policy

Last Updated: 12/09/2025 Effective: Immediately Applies to: All Users

At SBMM Tools (tools.sbmm.com.pk), we value your trust and want to ensure transparency regarding our refund policy. Our services provide premium marketing tools at highly affordable rates, and to help users evaluate our platform, we offer a 1-day trial plan instead of traditional refunds.

1

General Refund Policy

No Standard Refunds

SBMM Tools does not provide refunds for regular purchases or subscription plans.

1-Day Trial Available

The 1-day trial plan lets new users test our services before committing to a full plan.

2

When Refunds May Be Considered

Refunds will only be processed in rare, exceptional cases such as:

Extended Downtime

If our system remains inaccessible or faces continuous errors for 3 consecutive days.

Verified Technical Fault

If tools cannot be used at all due to a verified technical fault on our side.

3

Non-Refundable Situations

Refunds will NOT be issued in these cases

Please review carefully — purchases under the following conditions are non-refundable.

Invalid Email Address

If you provided an incorrect or invalid email during account setup.

Account Suspended / Banned

If your account is suspended, blocked, or banned due to policy violations.

Change of Mind

If you voluntarily stop using the service or change your mind after purchase.

Local Connectivity Issues

If you face temporary internet or connectivity issues from your own side.

4

How to Request a Refund

If you believe you qualify for a refund under the conditions above, follow these steps:

1

Contact Support

Email [email protected] within 7 days of your purchase.

2

Submit Proof

Provide screenshots or error logs showing the continuous system error.

3

Get Verified

Our team will review your case and verify the issue from our end.

4

Receive Refund

If eligible, your refund will be processed to your original payment method.

5

Processing Time

Up to 7 Working Days

Approved refunds (for valid cases only) are usually processed within 7 working days, depending on the payment method and bank procedures.

6

Contact Us

For any refund-related queries, please reach out to our Support Team:

Visit Website tools.sbmm.com.pk
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