Last Updated: [12/09/2025]

At SBMM Tools (tools.sbmm.com.pk), we value your trust and want to ensure transparency regarding our refund policy. Our services provide premium marketing tools at highly affordable rates, and to help users evaluate our platform, we offer a 1-day trial plan instead of traditional refunds.

1. General Refund Policy

• SBMM Tools does not provide refunds for regular purchases or subscription plans.

• The 1-day trial plan is specifically designed to allow new users to test our services before committing to a full plan.

2. When Refunds May Be Considered

Refunds will only be processed in rare, exceptional cases such as:

• If our system remains inaccessible or faces continuous errors for 3 consecutive days.

• If the tools cannot be used at all due to a verified technical fault on our side.

3. Non-Refundable Situations

Refunds will not be issued under the following conditions:

• If you provided an incorrect or invalid email address during account setup.

• If your account is suspended, blocked, or banned due to policy violations.

• If you voluntarily stop using the service or change your mind after purchase.

• If you face temporary internet/connectivity issues from your own side.

4. How to Request a Refund (Exceptional Cases Only)

If you believe you qualify for a refund under the above-mentioned conditions:

• Contact our Support Team at [email protected] within 7 days of your purchase.

• Provide proof (screenshots or error logs) of the continuous system error.

• Our team will verify your case, and if eligible, the refund will be processed to your original payment method.

5. Processing Time

Approved refunds (for valid cases only) are usually processed within 7 working days, depending on the payment method and bank procedures.

6. Contact Us

For any refund-related queries, please reach out to our Support Team:

📧 Email: [email protected]
🌐 Website: https://tools.sbmm.com.pk